Needs From: United Way of Broome County

Disaster Spiritual Care Volunteer

Support survivors with compassionate, interfaith spiritual care.

The American Red Cross is seeking qualified chaplains, clergy members, and spiritual care providers to serve individuals and families experiencing disaster.

As a Disaster Spiritual Care volunteer, you will:

Provide emotional and spiritual support in times of crisis Help clients draw on their own beliefs and traditions Partner with local faith communities Support Red Cross disaster responders Deploy locally and, with experience, nationally

Qualifications: 

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Meets one of the following criteria: A disaster spiritual care provider in good standing with a National VOAD member organization. A Board-certified chaplain. A professional chaplain (paid or volunteer) endorsed by their organization. An endorsed leader of a local faith community or organization. Successfully completed the DSC Screening evaluation with a DSC Regional Program Lead or Division Advisor.

Disaster Mental Health – Licensed Clinicians Wanted

If you are a licensed mental health professional (LMSW, LCSW, LMHC, psychologist, MFT, school counselor, or psychiatric nurse), we invite you to join our Disaster Mental Health team. Volunteers help reduce trauma impact, provide emotional support, and connect clients to long-term resources. Support survivors and Red Cross responders during their most challenging moments.

Disaster Health Services – Nurses & EMTs Needed

The Red Cross urgently needs licensed healthcare professionals—RNs, LPNs, EMTs, paramedics, and more—to provide hands‑on care to shelter residents during disaster events. Volunteers support assessments, replace medications and equipment, and ensure clients' health needs are met. If you want to use your clinical skills in a meaningful, humanitarian way, this role is a great fit. Must have an unencumbered, current NYS license.

**Broome County is located near Susquehanna County, PA. We are also seeking Pennsylvania-licensed healthcare professionals to provide coverage in Susquehanna County.**

Disaster Recovery Client Care Caseworker

Join our Recovery Services team and help families rebuild after disaster. Client Care Caseworkers interview clients, provide financial assistance, make referrals, and support recovery planning using our RC Care system. This is an excellent role for compassionate communicators who enjoy helping people navigate resources and regain stability.  This is a hybrid position 

This position supports the Regional Disaster Cycle Services department. Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services (DCS) team members by supporting the Prepare with Pedro program. The 30-45-minute presentation provides emergency preparedness education to youth in grades K-2 (ages 4-7) in school classrooms and other settings by following Pedro the Penguin as he learns how to be prepared and take action during an emergency. Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer.

Key Responsibilities

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Each volunteer is able to choose their preferred role and responsibilities will vary with each role.

Presenter Responsibilities:

Conduct Prepare with Pedro presentations given to youth in schools and community settingsSuccessfully complete the Basic Instructor Fundamentals for Youth, Module 1, Module 2 teach-back, and Module 3 assessmentMay assist with community outreach to schedule presentations at sites (optional)May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional)May mentor new presenters to help the region build a team of experienced youth preparedness presenters. (optional)Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the regionEnsure all reporting data for each presentation given is collected and given to regional staff in a timely mannerOther duties as agreed to between the presenter and the Team Lead

Presentation Assistant Responsibilities:

Support Prepare with Pedro Presenter in schools and community settings while they deliver the presentation.Handing out and collecting materials from students; helping with classroom management; grading quizzes; working with individual students during the activities; assisting with other duties as requested by the presenter.May be asked to help complete the reports for the presentation site(s).Successfully complete any Curriculum-Specific CoursesMay assist with community outreach to schedule presentations at sites (optional).May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional).May mentor new presentation assistants to help the region build a team of experienced youth preparedness volunteers (optional).Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the region.Other duties as agreed to with the presenter and the Team Lead.

Administrative Support Responsibilities:

Providing EDGE Learning Management System administrative support (where possible)Printing of program training materialsTraining site support (scheduling training room reservations, coordinating with Presenters and Team Lead, etc.)Working with Prepare with Pedro Presenter/Presentation Assistant to coordinate materials pick up/drop offHelping with site outreach to secure presentationsCarry out administrative duties, such as:Data managementInventory managementReporting collection and entryCollecting and readying presentation suppliesResponding to email inquiries about the program

Presenter Trainer Role Responsibilities:

Successfully complete the Basic Instructor Fundamentals for Youth, Prepare with Pedro Fundamentals Part 1 and Prepare with Pedro Fundamentals Part 2 teach-backPresent program to student audiencesAttend any additional training required as specified by the Team LeadPlan and lead Presenter Trainings using National Headquarters (NHQ) developed resourcesResponsible for training individuals to present Prepare with Pedro curriculum proficiently

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Depending on which role you choose, your time commitment will vary.

Qualifications (“What makes you a great fit?”

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. The qualifications will vary depending on the role. All team members are required to be:

Enthusiastic about the American Red Cross mission and programsDemonstrate respect and recognition of the role and the responsibilities of othersHighly collaborativeCommunicates effectively both in writing and verballyInterest in expanding Red Cross capabilities through teaching and empowering othersReliable and punctual, with good time management skillsMust be able to meet all background check requirements imposed by local school jurisdictionsCompletion of all required trainings

Presenter Qualifications:

Comfortable presenting an interactive curriculum to youth in grades K-2 in school and out of school/community settings, requiredWorking knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youth, preferredFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills", requiredStrong organizational skills and ability to follow through with minimum supervision, requiredExcellent communication skills, including public speaking, requiredDynamic personality that relates well to youth in the target age group, requiredAbility to complete reports and conduct follow up calls with sites in a timely manner, requiredAbility to problem solve and be flexible with program changes, regional changes, etc., requiredDaytime and/or weekend availability, requiredAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation, required

Presentation Assistant Qualifications:

Comfortable in classroom or group settings talking to and interacting with youth in grades K-2, requiredFamiliar with or a strong desire to learn about emergency preparedness and protective actions, requiredWilling to learn program activities such as the coping skills, etc. in case there is a need to demonstrate technique to kids, requiredDynamic personality that relates well to youth in the target age group, requiredAbility to complete reports and conduct follow up calls with sites in a timely manner (if required by region), requiredAbility to problem solve and be flexible with program changes, regional changes, etc., requiredDaytime and/or weekend availability, requiredAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation, required

Administrative Support Qualifications:

Ability and interest in mentoring new team members and leaders, requiredFluency in basic computer skills and adaptable to new systems, required

Presenter Trainer Qualifications:

Comfortable presenting and explaining an interactive curriculum to adults preparing to present to youth in grades K-2, requiredWorking knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youth, requiredFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills", requiredStrong organizational skills and ability to follow through with minimum supervision, requiredExcellent communication skills, including public speaking, requiredDynamic personality that relates well to adults of varying ages, requiredAbility to complete reports, requiredAbility to problem solve and be flexible with program changes, regional changes, etc., requiredDaytime and/or weekend availability, requiredAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the training, required

Training 

A volunteer may begin serving in the role prior to completion of required training. It is expected that the training will be completed within 12 months or as soon as training is available.

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Depending on which role is chosen, training will vary.

Training for all Prepared with Pedro Team Members:

Disaster Cycle Services: An Overview (Required)Everyone's Welcome (Required)Review all relevant preparedness program and Prepare with Pedro materials that are posted on The Exchange.Participate in regular calls and webinars with national and divisional teams

Presenter Role Training:  

Basic Instructor Fundamentals for Youth (BIF-Y), 60-75-minute on-line coursePrepare with Pedro Presenter Fundamentals Part 1 (web-based 60-90-minute or instructor led 3 hours)Prepare with Pedro Presenter Fundamentals Part 2 (in-person teach-backs 3-4-hour course)Prepare with Pedro: Home Fire Presentation Demonstration Video (YouTube 30-minute)Accessible Instruction for an Inclusive Learning Environment (Recommended)Basic Instructor Specialty Training (Recommended)Disaster Services: An Overview (Recommended)Psychological First Aid (Recommended)Other Region-specific Training (Recommended)

Presentation Assistant Role Training:

Prepare with Pedro Presenter Fundamentals Part 1 (web-based 60-90-minute or instructor led 3 hours)Prepare with Pedro: Home Fire Presentation Demonstration Video (YouTube 30-minute)Accessible Instruction for an Inclusive Learning Environment (Recommended)Psychological First Aid (Recommended)Other Region-specific Training (Recommended)

Administrative Support Role Training:  

Prepare with Pedro Presenter Fundamentals Part 1 (optional, but recommended)Volunteer Connection Group Leader TrainingEDGE Administrator Training (recommended for providing LMS Program support)Presenter Trainer Role training may include but are not limited to:Basic Instructor Fundamentals for Youth (BIF-Y), 60-75-minute on-line coursePrepare with Pedro Presenter Fundamentals Part 1 (web-based 60-90-minute or instructor led 3 hours)Prepare with Pedro Presenter Fundamentals Part 2 (in-person teach-backs 3-4-hour course)Prepare with Pedro: Home Fire Presentation Demonstration Video (YouTube 30-minute)Accessible Instruction for an Inclusive Learning Environment (Recommended)Basic Instructor Specialty Training (Recommended)Disaster Services: An Overview (Recommended)Psychological First Aid (Recommended)Other Region-Specific Training (Recommended)

Keep our wheels turning and our mission moving. As a Fleet Support Volunteer, you’ll help ensure our vehicles are safe, ready, and reliable—so teams can deliver help where it’s needed most. From inspections to onboarding drivers, your behind-the-scenes support powers every mile of relief and recovery. Flexible schedule working with our Endicott and Johnson City locations to assist with the fleet locally.

Key Responsibilities

Keep Vehicles Ready: Help schedule and track maintenance, repairs, and inspections to ensure our fleet stays in top condition.Stay Organized: Ensure vehicle documents like registration and insurance are up-to-date and properly stored.Support Repairs: Coordinate with vendors and local shops to complete timely and cost-effective repairs.Pitch In: Perform light maintenance and help keep vehicles clean and road-ready.Spot Issues Early: Conduct regular inspections and report any repair needs.Help Drivers Succeed: Assist with onboarding new drivers and ensure they understand safety guidelines and fleet procedures.Improve Systems: Share ideas with the Operations team to make fleet management more efficient.

Qualifications (“What makes you a great fit?”)

Reliable & Responsible: You take initiative, follow through, and care about doing things right.Organized & Detail-Oriented: You keep track of documents, schedules, and small details that make a big difference.Hands-On Helper: You’re comfortable with light maintenance and enjoy keeping things in good working order.Clear Communicator: You work well with vendors, staff, and volunteers and share information clearly.Team Player: You collaborate easily and support others with a positive attitude.Licensed & Ready: You have a valid driver’s license and a clean motor vehicle record.Safety-Focused: You’re committed to following guidelines and helping others do the same.Willing to Learn: You’re open to learning about fleet systems and Department of Transportation practices.

Must be 18 +

This position supports the Regional Disaster Cycle Services department. Save lives and prevent injuries by providing free education to community members by working with paid and volunteer staff and following program guidance. 

Deliver 30-minute Hands-Only CPR presentations to communities.Ensure the region has the information to report presentations in the CPEP Presentation Report.Manage supplies needed for the presentations, including gathering and returning supplies.Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activities.Must be at least 16 years of age

Required Trainings

Current certification in Adult CPR/AED (or higher)Hands-Only CPR Presenter with Skills Verification Course (online/virtually or in-person)

This position supports the Regional Disaster Cycle Services department. Each year, the Red Cross responds to an average of more than 60,000 disasters, the vast majority of which are home fires. With our coalition partners, we are working to help reduce death and injuries from home fires in high-risk communities. With your participation, we have the opportunity to make a difference in our communities and save lives tragically lost due to home fires. The Home Fire Campaign aims to save lives by installing smoke alarms and educating residents about home fire risk by providing home-safety checklists and plans in vulnerable neighborhoods. The purpose of this position is to implement Home Fire Campaign programming. Depending on the local situation, work may be done virtually or in-person.

Please check out our website for more info or sign up for FREE Smoke Alarm installations

Key Responsibilities

The Preparedness Division provides appropriate preparedness programming within a community to assist community members to prepare for home fires and other disasters. 

This position is responsible for the tasks involved to implement the preparedness program including:

Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activities;Execute assigned projects and local preparedness activities according to the Home Fire Campaign activities (canvassing, fire prevention and safety education, smoke alarm installation, documentation, etc.) you are trained to do.Complete tasks such as implementing preparedness activities, meeting with partners to build relationships, conducting inventory, and procuring or receiving necessary preparedness supplies. 

Time Commitment Details

*5-10 hours per weekend, once a quarter on average (or more as scheduled)

Qualifications (“What makes you a great fit?”)

Ability to:

follow directions and implement requests received from supervisor with little or no supervision, requiredadapt to change, negotiate compromise, and tolerate ambiguity, requiredbuild effective relationships with others who can help with work related goals; requiredbe sensitive in human interactions to diversity inclusiveness, required

Trainings will be provided

Disaster Action Team Specialist for Broome County (DAT)

This position supports the Regional Disaster Cycle Services department. To serve on a Disaster Action Team as a worker (in-training) on a DAT response to provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster.

Key Responsibilities  Works as part of an assigned team to respond to local disasters within established timelines defined in the Disaster Action Team Program Standards & Procedures. Commits to being available during assigned shifts in RC Respond, the DAT scheduling system, and communicating scheduling conflicts with DAT Leadership. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Provides care, comfort and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT leader to assess whether additional resources/support are required and communicates those needs to DAT Leadership Completes second responder confirmations in RC Care, the client case work system. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Maintains RC Care Intake Trainee user access.  Time Commitment

 Minimum number of shifts as required by Chapter/Region.

Please go to www.redcross.org/volunteer to read more about this opportunity and more that are available in your area

Development Opportunities

DAT Service Associate, Caseworker 

Qualifications 

Required:

Comfortable using and learning new technology Reliable access to a cell phone (with ability to receive text messages), laptop or computer. Able to respond reliably to local disasters when signed up for a shift. Able to follow Red Cross DAT and other related standards and procedures. Commitment to use RC Care and RC Respond systems as needed. Able to work in challenging and stressful conditions such as poor air quality, uneven ground, adverse weather, etc. Must be 18 years or older. Must have a valid driver's license and/or a timely, reliable way to get to a disaster scene. Able to take direction from leadership. Strong verbal communications skills Willingness to comply with current public health and Red Cross policies

 

 

When disaster strikes—whether it’s a home fire, flood or storm—your community needs you. As a local disaster responder, you’ll be there to provide comfort, shelter and support to families in need—right in your own neighborhood.

Be the neighbor who shows up when it matters most.

What you’ll do:

Respond to local emergencies like home fires and

severe weather

Provide food, shelter and emotional support to

affected families

Be a part of a team of American Red Cross volunteers

Bringing hope to families affected by disaster.

Requirements:

Available to sign up for shifts (4, 8 or 12 hours)Able to travel within 60 miles of your homeAt least 16 years oldFlexible and adaptable in fast-changing situations

Sign up to volunteer today! Respond to disasters in your community.

For more information please visit: www.redcross.org/volunteer or contact Kelli Quinn at kelli.quinn@redcross.org to find out how you can help locally

When hurricanes, wildfires and other disasters strike, communities are often left with critical needs for basics like food and shelter. You can be the one to help address these needs—as you provide comfort and help those impacted begin to recover.

Deliver relief. Be there when it matters most.

The Red Cross provides:

Housing and travel arrangementsHands-on training and supportFlexibility to choose your deployment availability

Requirements:

Available to travel outside of your local area for 2 weeksAble to travel within 48 hours of assignmentAt least 18 years oldFlexible and adaptable in fast-changing situations

For more information please visit: https://www.redcross.org/volunteer/volunteer-opportunities/nrt-deployment.html or contact us via RecruitWNY@redcross.org